Contact Centre

How To Create A Survey To Assess Customer Service Quality In A Contact Centre

Corporate Connect2023-10-17T08:52:33+11:0015/08/18|

Using Outbound Text Messages For Customer Service

Corporate Connect2023-10-17T08:54:41+11:0001/08/18|

Common Mistakes Of Interactive Voice Response Systems

Corporate Connect2023-10-17T08:57:32+11:0015/07/18|

The Best Security Questions For A Contact Centre

Corporate Connect2023-10-17T09:15:46+11:0030/06/18|

How To Manage Multi-Skills Agents

Corporate Connect2023-10-17T09:17:44+11:0015/06/18|

Strategies For Overcoming Objections

Corporate Connect2023-10-17T09:19:56+11:0001/06/18|

Why Is There Such A Difference In Average Handling Time Between Advisors?

Corporate Connect2023-10-17T09:22:37+11:0015/05/18|

How To Choose The Right Predictive Dialler

Corporate Connect2023-10-17T09:24:49+11:0001/05/18|

What Makes A Country A Successful Hub For Contact Centres

Corporate Connect2023-10-17T09:49:22+11:0015/03/18|

What Is Erlang Calculation And How Can It Help Your Call Centre

Corporate Connect2023-10-17T09:55:09+11:0015/02/18|

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